About Perfect Lives Scans

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Once your paperwork is started, it should take about 10 minutes and you will be done.  Further,  You will need the REQUEST FOR LIVE SCAN SUBMISSION form. This form should be given to you by the Requesting Agency or the Requesting agency will tell you how to obtain the form. This form is important since it has specific information about the Requesting Agency and who would be the recipient of the results of your background check. This form has a section with the individual's personal information that the Live Scan operator will need to transmit to the Department of Justice. *If you are doing the Live Scan for personal, visa, or immigration purposes you can download the form from the California Department of Justice website: Personal review: http://oag.ca.gov/fingerprints/security  , Visa/Immigration: http://oag.ca.gov/fingerprints/visaimmigration . 

Normally, the background check takes around 24 to 72 hours to complete. The agency or employer will be notified by the DOJ electronically or by mail once its completed.

Yes, your prints only go to one agency or employer at a time so you can’t use one set of prints for two different live scans. Agencies or employers are not allowed to share a person’s background check information with one another. It is against the law for different agencies to share confidential fingerprint results with each other. So doing a Notary, Real Estate and Nursing license will require 3 different sets of prints with 3 separate live scan forms which means paying 3 separate times.

If a requesting agency does not have results yet and digital Live Scan fingerprints were submitted, you can use the automated telephone system to check on your submission. The phone number is (916) 227-4557. You will need the following information: (1) your date of birth; and (2) the 10-digit Automated Transaction Identifier (ATI) number that appears at the bottom of the Department of Justice form requesting Live Scan fingerprint background checks. The ATI number always appears in the following sequence: 1 LETTER; 3 NUMBERS; 3 LETTERS and 3 NUMBERS.

The agency requesting the background check will provide you with the live scan forms necessary to complete the live scan. All Live Scan forms must be provided to you by the agency that wants you to get fingerprinted. You may be able to download the form from the internet and you can call the agency or employer for more information if you need assistance. These forms contain information that is unique to each agency and this information must be provided before arriving to have your prints taken.

Sometimes, Fingerprints may be rejected for reasons beyond our control. The most common reasons are the applicant's fingerprints have characteristics that are difficult to capture in the live scan process. This would include items such as cracks due to the weather, or working with your hands a lot, genetic lines that are found throughout the fingerprints. If an applicant has fingerprints rejected on this basis, and they were originally scanned by our agency, we will re-scan your fingerprints at no additional charge. Please bring in your rejection letter, and a new live scan form so we can re-do your prints.

Individuals have the right to request a copy of their own criminal history record from DOJ to review the information for accuracy and completeness. This live scan is called a Record Review. You may request a background clearance for yourself based on fingerprints, and other personal information. The California Department of Justice only accepts Live Scan fingerprints for personal record review checks. As the state's central repository for criminal history records, the California Department of Justice provides an automated fingerprint submission service for conducting criminal background checks that may be required as a condition of employment, licensing, certification, child placement, or entry into the United States or another country. Criminal history background checks from the FBI may be conducted using ink-rolled fingerprints on paper cards (generally on FBI FD-258 cards).

Contact Perfect Live Scans for an Appointment Today 510-774-7175